If you encounter the PayPal error message "Sorry, something seems to have gone wrong" during the payout process, please try the following steps:
- Clear your browser cache and cookies
- If you’re using the PayPal app, clear the app cache in your device settings.
- If you’re using the Testerup app, then try uninstalling and reinstalling it
- Restart your device
- Restart your internet connection
- Ensure your device’s operating system is up-to-date
- Try using a different device from the one you usually use
We hope these steps help resolve the issue. If you continue to experience problems, please contact our support team for further assistance. Thank you for your patience.