Please check the following if your progress on an offer remains unchanged even after you've accomplished one or more objectives or if it's not being tracked:
- Did you download the app through our link?
- Is it the first time you have downloaded the app? (Our offers only work for 'first-time-installs'!)
- Is the offer still active, and are you within the given time frame - usually 30 days?
- Are you using a VPN or Proxy? It is strictly forbidden!
- Are you using multiple devices at the same time?
- Our offers are currently only available in the following regions: US, United Kingdom and Canada
- Have you disabled tracking or app tracking on your device?
- Do you have the latest updates for your device installed?
If you have complied with all the rules and can exclude all the issues that could hinder tracking and you still have a problem, please submit a request under the category 'Offers'. Please be aware that we require you to submit a screen recording with your request.